Be hospitality
made simple
Use Australia’s leading cloud-based HR management software and payroll platform that is designed for hospitality businesses. We have made it easy to manage employee onboarding, rostering & performance management and this has helped cafes, restaurants and caterers to achieve big savings in time and productivity.
As a subscriber you will also enjoy HR support from our team of degree qualified HR professionals.
4 reasons why your hospitality business needs Happy HR
1
Fast and easy onboarding
Hospitality in Australia is a fast-paced industry that typically has high levels of employee turnover. We make onboarding and offboarding a breeze and it takes less than 2 minutes to invite an employee!
2
Manage your compliance
It’s a legal requirement to keep your responsible service of alcohol and other employee compliance documents on file. Happy HR informs you when a document is going to expire so you remain legally compliant.
3
Manage your people
Ensure effective performance management of staff to ensure best practice.
4
Resource your business more effectively
Manage your leave and resource plan your business more effectively with our rostering integrations.
Seamlessly connect to your favourite apps!
Boost your productivity, reduce paperwork and save administration time by seamlessly integrating with apps including Xero, Quickbooks, Tanda, MYOB, Cloud payroll, Reckon, Deputy and PaySync to name a few.
The
#1 HRIS
Software for Hospitality & Restaurants
In an industry such as hospitality, there tends to be massive turnover with staff throughout the year. To help with tasks like employee management, you need an integrated HR software system.
By utilising a single, comprehensive HR management software to keep track of onboarding, payroll and compliance, restaurants and their administrators can simplify their approach to managing an ever-expanding workforce.
Integrated HR systems such as HappyHR offer enhanced features that help reduce time and cost commitments for these businesses by automating certain repetitive tasks, for example, applicant tracking, allowing employees more time to focus on providing exceptional hospitality services.
Happy HR’s improved efficiency can positively impact customer service outcomes across hospitality organisations of any size. Happy HR also has a user-friendly interface that allows ease of access and quick response. Test out our services today to see how we can improve your business.
In the restaurant and hospitality industry, as you hire, onboard, manage and engage your staff, there are so many moving parts that it can be hard to stay on top of everything. That’s where HappyHR comes in. By streamlining how you manage your employees, HR software can help you save time and money while giving you access to the insights you need to make better decisions about your business.
Happy HR is an ideal choice for businesses looking to optimise their hospitality operations. Our secure, user-friendly software technology allows you to manage onboarding and payroll processes, track hours, access important employee information and monitor safety issues – all from the same platform.
Whether you’re a solopreneur or managing a larger hospitality organisation, our comprehensive suite of HR tools can help improve operational efficiency while keeping employees engaged and motivated at each step. With Happy HR’s intuitive features, take your organisational management to the next level and maximise staff performance today.
Streamline Hiring Processes
For any hospitality business, the hiring process can often be an incredibly strenuous and lengthy ordeal. With Happy HR, you can streamline your company’s hiring procedures and manage appointments with them efficiently – saving both time and money.
Happy HR’s sophisticated tools for selecting new recruits make it easier than ever to source the perfect candidate for a job opening. Many businesses trust happy HR to simplify their recruitment processes, allowing them to make decisions faster while keeping up with regulatory compliance. Start streamlining your hiring process today using Happy HR.
Payroll Integration
Gone are the days of juggling paper timesheets and outdated HR technology. With Happy HR’s comprehensive payroll integration, hospitality businesses can finally keep up with the latest industry trends. This cloud-based payroll system provides reliable access to all your employees’ data while eliminating manual errors, ultimately saving both time and money.
The integration also allows complete customisation to tailor fit according to your business’s specific needs, such as the number of working days per week and employee award rates. And with connected mobile devices, now you can manage employee information wherever you go!
Organise your payroll operations with Happy HR’s efficient payroll integration today. To find out more about our services, you can check our website today and book a free demo with one of our staff members.
Happy HR Industry Features
Manage the hiring process seamlessly in one platform with job ads, interview guides, video applications, reference checks and candidate review. You can also use our fixed fee recruitment services that come with a three-month guarantee!
Happy HR allows you to manage the whole paperless induction process in the cloud. Send your recruit their employment offers electronically at the click of a button. You will reduce the time spent preparing, sending and receiving contracts by over 90%. The employee then can accept their contract, position, policies all before their first day at work!
Happy HR enables you to have legally compliant employment contracts that can be customised for full time, part time, casual, contract, sub-contractor and volunteers. Choose from a suite from
over 45 + HR policies. You will have peace of mind as our contracts and policies are constantly reviewed by our in-house team of employment lawyers to ensure legal compliance.
It is a legal recruitment that employees are performance managed in line with the Fair Work Act.
Happy HR has an easy to follow workflow that ensures you remain compliant when conducting performance appraisals, performance improvement plans, development plans, disciplinary actions and warnings etc. The platform sends out notifications and time stamps all activities to ensure you and your managers are following the correct performance management processes.
It is a legal recruitment that grievances are managed in line with the Fair Work Act.
Happy HR has an easy to follow workflow that ensures that you remain compliant when conducting the entire grievance investigation process. The platform sends out notifications, time stamps all activities to ensure you and your managers are following the correct grievance management process.
Developing and training staff is one of the easiest ways to deliver an increased ROI on your employees. You can use training plans as another way you can eliminate risk by effectively training staff on workplace safety. Our training module allows a user to conduct group or one on one training sessions, conduct a training assessment, pass or fail participants and send out a certificate of participation to successful employees. You can also set reminders for future training.
Happy HR allows you to add procedural documents, control what position can see what procedural document and send out notifications on updates to the procedures etc. By having procedures that are easily at hand, allows employees to remind themselves of company processes.
Boost your productivity, reduce paperwork and save administration time by seamlessly integrating with apps including Xero, QuickBooks, Tanda, Cloud payroll, Reckon, MYOB, Deputy and Key Pay to name a few. Integrating with one of our partners is done at the click of a button.
The Happy HR dashboard has a range of HR reports that provides a user with real time insights into the current state of your HR health.
You can monitor events, gender diversity, leave, activities, approvals, happiness etc. at the click of a button.
Induction Steps
1
Pre-introduction call
You’ll receive a call from your HR Consultant welcoming you to Happy HR. They will give you an overview of the process you will work through together.They will also ask for any relevant documentation you may have (PDs, policies, etc).
2
Introduction call
You’ll discuss the strategic, financial and operational goals of the business so your HR consultant can align the documents to your needs.
3
Document review
Your HR Consultant will present all the documents to you (Contracts, policies, PDs) to ensure you understand them and are confident they are reflective of your business needs.
4
Systems check
Together we will review all key areas of the Happy HR platform to ensure they are configured exactly to your needs.
5
Key employee invite
Your HR Consultant will show you how to invite company admin and key staff members into the system.
6
12-month planning and training session
Training will be conducted with all key staff. They will be educated on where/how to get support if needed. You will be introduced to the wider team and learn more about our HR support services that come with the subscription and we will go over a 12-month plan, so you maximise the use of the software!
Customer's Feedback
HRIS Software That Reduces HR Admin By 90%
They’re second to none in terms of picking up the phone if I’ve got an issue and get a call back straight away. We want to help people the best we can so we need the right staff and support within our own four walls. Happy HR has so many different elements to it, it’s not just here’s your Employment Contracts and here’s your Policies.
Jason Olszenwski
Director, CC Partners
We are a member college of the collegial University of Divinity, SAC is a Coptic Orthodox theological college that offers units in theology, biblical studies, ancient languages, missiology, philosophy, religious education, ethics, counselling, and Coptic Studies, and many of the units are taught from an Orthodox perspective. Founded in 2001.
Fr Daniel Ghyabrial
Principal of St Athanasius College
I like the fact that we can go at our own pace, and it really is a great system that covers everything and more. The support is incredible knowing we can call aqualified HR professional to assist is wonderful.
Antoinette Puopolo
Director, Kids Resort
Yes - it would be a life with time needlessly spent on processes that don't generate the outcomes we want in our business! We're very well supported by HappyHR so it's a win-win for us.
Corey Wastle
Director, Verse
I can’t imagine life without Happy HR! I can’t imagine going back to our Word documents, spreadsheets, and facing the challenges that Happy HR so easily eliminates in our business so we can get on to running and growing our business.
Aidan Pennell
Director, Custom foods
It’s been such a great system to use that I am using it with other business ventures I have. I definitely recommend Happy HR to any business.
Rory Somerville
Director, RayWhite
Get rid of your HR anxiety – Today!
Happy HR™ Gives you all the tools you need to take care of the whole employee life cycle.
Happy HR's
Pricing Plans
Regardless of your business size we have the right plan for your needs.
Frequently Asked Questions
Yes, Happy HR is easy and intuitive, and you do not have to be an IT wizard to take advantage of what it has to offer. <br> Our HR process enables clients to seamlessly run their organisations – not get in the way. We will ensure that we provide support, training, and webinars so you and your staff understand how to successfully use the Happy HR platform.
Our team of qualified HR consultants will collaborate with you to set up the system, ensure your HR policies are in line with your values and write your position descriptions to ensure that the activities in each position description are truly aligned to your strategic and operational goals.
We collaborate with you to become a master user and provide training to managers and employees as well. The software is easy to use and will reduce 90% of your HR administration. Also, if you need support, our dedicated Client Relationship Team is here to help you with all enquiries.
In general, clients are up and running in about 3-5 hours. You simply choose a plan, then fill out a simple questionnaire, which will populate ready to use legally compliant HR policies that are tailored to your company.
From there you create your position descriptions, organisational chart, and you are ready to go.
Happy HR will save you a significant amount of time and money. Having all your documentation in one place in an easy to find format means everything is at your fingertips.
Yes, it is. Happy HR takes data protection very seriously. Happy HR has policies and procedures to store personal information securely. We respect the privacy of our client’s personal information and our commitment to them is demonstrated by using the same principles required by Australia’s privacy legislation for dealing with customer information.
This information is strictly confidential and will only be used for the purpose for which it was collected and no other purpose without your written authority. Furthermore, we only provide access to those who are required to perform the administration activities.
We undertake that the information we receive will be kept confidential and will not be passed on to another party without your express permission or unless we are required to by law.
Happy HR is suitable for all businesses. You have a legal obligation to have HR policies to govern your business or you risk being like the other cases that ended up at Fair Work Australia last year because they did not have a legally compliant HR process and or HRIS system.
You will have access to 15 minutes of phone-based support per month. We also provide Zoom support, and virtual screen sharing so we can demonstrate features to you on the spot. We want to ensure that you and your staff know how to successfully use the Happy HR platform.
If you have a HR question, an anxiety, a question about performance management or how to handle a difficult situation, or need to talk to a HR professional about any situation in your workplace as your HR partner we are here to help by emailing help@happyhr.com
More Information To Get Started
What training can I get for myself and employees?
Happy HR is here to provide ongoing HR training, provide HR support, webinars to ensure that you maximise the use of the software. We want to ensure you get the benefits of the software but also the benefit of having us as your HR partner. As qualified HR professionals we are truly here to help.
How do I maintain my polices to ensure that they are up to date and legally compliant?
Our documents are approved by legal professionals. To ensure that you remain legally compliant, we recommend that clients use our easy-to-use copyrighted self-population questionnaire that pre-populates current HR polices that are legally compliant. This way when there is an update to a policy because of a change to HR legislation clients can remain HR compliant with our simple acceptance system. If you update your information by using the edit company tab in the Happy HR Admin document dashboard, they will also remain legally compliant. Our policies are compliant to Australian Commonwealth standards. You may make alterations to the documents, but these will no longer carry the assurance of Happy HR PTY LTD. Happy HR can organise for a legal professional to review your amendments. There is a small but reasonable fee to review your altered policies to give you peace of mind. Remember it is your obligation to run your company according to the policies should you accept them.
How do I induct new employees?
Staff induction is now done in a flash! Happy HR has an online induction process that you use via the organisational chart. All you do is simply fill in the new recruit’s email address, salary, offer expiry date and our platform allows new recruits to review and accept their letter of offer, position description and company HR policies all before their first day at work!
How do I create position descriptions?
You can create position descriptions that clearly outline the performance indicators, core competencies, experience and education required for each role. Simply go to the position description creator and choose a position description from an industry or use the creator to create a position. Remember a position description must have performance indicators. The process is easy to do, however if you are having trouble, you can call us to ask for help!
Can I modify my HR policies?
Yes, clients can modify their HR policies, but this may affect their legal compliance. Happy HR can organise for a legal professional to review your amendments. There is a small but reasonable fee to review your altered policies to give you peace of mind.
What is the performance improvement plans, why do they drive performance?
Our performance improvement plans are based on S.M.A.R.T Goals. S.M.A.R.T is an acronym for: Specific, Measurable, Action-orientated, Realistic and Time bound. The performance improvement plans are used to train a person who is not meeting the performance indicators as stipulated in the employee’s Position Description. A manager will place an employee onto a performance improvement when they are not meeting performance requirements. The manager and the employee mutually agree on the performance improvement plan, so both are aware of what obligations are required from each party to ensure the performance improvement plan is achieved.
