How to Create a Remote Work Policy


Working remotely is changing the way people and companies conduct business these days. With more employees wanting to work from home, companies need to start looking at ways of setting up and implementing policies to ensure efficient project management and accountability. 

Remote working can be convenient and even lead to happier, more productive employees. However, it comes with its own set of challenges, especially regarding policies and procedures. Crafting thoughtful policies that ensure both staff and business interests are protected is no easy task — but we’re here to make it easier! 

At Happy HR, we understand how important it is to find the right balance between a high standard of work and the benefits granted by remote working. Our company aims to streamline processes that manage employee performance, so that administrative work can take place without a hitch! 

This blog post contains all the tips you need in order to successfully establish a clear policy on working from home or anywhere else. Enjoy learning about how you can increase efficiency and collaboration while allowing your team members to enjoy the many benefits of a hybrid working policy!


Why Every Company Needs a Remote Work Policy


Expectations Are Set

The most obvious benefit to having a remote work policy is that it helps set expectations between employers and employees. Without such a policy, employers could find themselves in legal trouble if they are not adhering to laws that apply to remote workers or if employees feel like they’re not being treated fairly. A clear, written policy can help avoid these problems by setting expectations for both parties before any misunderstandings arise.

Track Progress

Having a remote work policy also helps employers keep track of their employees’ progress while working from home. It ensures that everyone is held accountable for their work and that any deadlines or expectations are met on time without any surprises. Additionally, it can provide guidelines on how best to manage communication between team members who may be located in different areas or countries. This will help make sure everyone stays connected even though they may be physically apart from each other.

Increased Productivity and Flexibility

Remote work can lead to increased productivity and flexibility — which are two things every company should strive for. Without having to come into the office on a daily basis, employees can focus on getting their tasks done efficiently rather than worrying about commuting or being interrupted by colleagues. Working from home also allows employees to manage their own time and take breaks when they need them, meaning they can be more flexible with deadlines and better balance their workloads without compromising on quality.

Enhanced Employee Engagement

An effective remote work policy encourages employee engagement and loyalty. When employees feel valued and appreciated, they are more likely to stay with the company long-term and contribute positively to its success. Allowing employees to do their best work from home can help improve morale and create a positive working environment that will attract new talent and keep existing team members engaged and motivated.

Things to Include When Creating a Remote Work Policy

Creating an effective remote work policy doesn’t have to be difficult; it just takes a bit of planning. By including flexible hours, clear communication protocols, and productivity standards in your policy, you can ensure that your team will remain productive regardless of whether or not they’re working remotely. With the right policy in place — one that outlines expectations while still giving employees autonomy over how they do their jobs — you’ll create an environment where everyone can thrive no matter where they’re located.


One of the key benefits of working remotely is setting one’s own hours. When drafting your remote work policy, make sure you include what hours employees are expected to be available for meetings and/or calls — and don’t forget lunch breaks! It’s also important to clarify what timezone(s) you expect them to operate in, particularly if you have a global team that works across multiple time zones.

Communication Protocols

An important element of any successful remote work policy is setting clear communication protocols. This includes:

  • Frequency of check-ins with supervisors or colleagues.
  • Information about which tools will be used for day-to-day communication (email, chat apps like Slack or Zoom) as well as for virtual meetings (video conferencing software like Zoom).
  • Guidelines on how personal conversations should be conducted during business hours. 

When it comes to managing your remote work policy, specifying response times is key. It’s the perfect way to streamline operations while encouraging productivity and collaboration in an environment where employees are more distributed. It creates a sense of accountability that will help keep employees on track, allowing for faster communication and decision-making. By doing this, managers can rest assured knowing that everyone is working together as a team — even when they’re apart — and stay motivated to meet expectations in a timely manner.

Measuring Performance with KPIs

KPIs provide an effective way to measure employee performance. They give employers and managers insight into the successes and areas of improvement needed to achieve a company or project’s desired results. KPIs are measures that allow businesses to track progress over time, identify problems, and correct any issues before they become more serious. By setting up clear KPIs, companies can ensure their remote workers stay on track with goals and objectives.

When crafting a KPI policy, it is important to determine which metrics are relevant to each job and employee.  For example, some common business KPIs include

  • Customer satisfaction
  • Sales figure
  • Website traffic data
  • Employee engagement metrics
  • Response times
  • Project completion rates
  • Social media activity reports

Each metric should be tailored to the individual role so that there is no confusion about what is expected from the remote worker. Once these metrics have been established, it is important to communicate them clearly with all employees who will be working remotely so that everyone is on the same page about expectations.

By setting expectations initially, you leave no room for confusion in the workplace. With Happy HR, you can use our state of the art management software that helps you streamline and automate your administrative processes. For more information, feel free to reach out for a quick free demo today!