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Frequently Asked Questions

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Keypay.com.au integration

"When logged into Happy HR, go to your settings tab and click on the “Keypay not integrated button”. You will be taken to Keypay.com.au. Keypay.com.au may ask you to log into Keypay.com if you are not logged in at that time. Once logged in it will take you to the authorise application page, click Authorise. Once you click authorise you will be taken back to Happy HR and you will be fully integrated!"

"When logged into Happy HR, go to your settings tab and click on the “Keypay integrated button”. Once you click de-authorise you will be deintegrated!"

"Happy HR and Keypay.com.au shares payroll, address, birthdate, leave balances, banking, phone number, job title and superannuation information. If you are inviting current employees into Happy HR, please ensure that the emails that you have for each employee is the same in both software’s. This way when the systems sync, you don’t get a double up. The email is the unique identifier and by having the same email address prevents double up of data."

If you are a Keypay.com.au user you will be able to reduce your administration as the Happy HR program will automatically set up new users/employees in Keypay.com.au. This will save double handling, manage your staff leave balances, update, payroll and superannuation details etc.

Before you integrate Keypay.com.au with Happy HR please ensure that the emails that you have for each employee is the same in both software’s. This way when the systems sync you don’t get a double up. The email is the unique identifier and by having the same email address prevents double up of data.

The leave balance gets calculated and (synced) once a pay run executes.

"Here is the process flow for leave in Happy HR: 1. Employee Applies for leave, the status will be in approvals - nothing at this stage gets pushed to Keypay.com.au 2. Once the Admin or Manager approves the leave, it move's to the status of APPROVED – the request is pushed to Keypay.com.au , it will automatically deduct the balances in Keypay.com.au and will also update Happy HR’s leave balance 3. If you Cancel leave in Happy HR, Happy HR can’t update Keypay.com.au as the API doesn't allow us to, you must cancel the leave in Happy HR and you must also cancel the leave in Keypay.com.au . Once you do this it will update the Keypay.com.au leave balances and will update Happy HR leave balances once the Cron (sync) runs next time (This is at 12:00am and 12pm). 4. If you only cancel in Happy HR, again Happy HR can't update/cancel the leave in Keypay.com.au (due to Keypay.com.au ’s rules in the API). As per point 3 if you are cancelling leave you must cancel approved leave in Happy HR and also in Keypay.com.au "

"The cloud has lots of possibilities and being aware of the Keypay.com.au eco system can help you be more efficient in the running of your business. Happy HR is more than happy to take a call on 1300 730 880 to provide you with information or to answer any questions about Keypay.com.au and what their features and benefits can do for your payroll."