Do you have great employees you want to turn into great managers?
Welcome To The Managers Blueprint
Being a manager can create it’s own unique challenges that many people often don’t think about. While it’s great to have goals of more customers, growth, and profits, unless managers are equipped to better manage people, growth, communication, conflict etc. can lead to retention issues and lost productivity. Let Christopher help you to avoid this.
Have your managers (Or managers-to-be) work with Happy HR’s CEO Christopher Smith understand the skills and strategies required to be an inspiring and effective manager in today’s environment.
Who this course is for:
Relatively new managers who don’t have a background in leading and managing a team/department
Established managers looking to revise and refine their management strategy (Or somewhere in between).
Whatever the level, participants who follow Christopher’s online course will gain a deeper understanding of how to be a more effective manager and be ready to handle all situations that may arise.
During this insightful and progressive course, Christopher will outline each fundamental area of employee management and help to work through the daily challenges of managers.
While every business is different and requires their own unique management strategy, Christopher will explain the foundations of success and provide videos and materials to work through at your own pace.
This course isFree for Happy HR subscribers!
Course Curriculum
Welcome to the Happy HR Managers Blueprint!
Foundation 1: Performance appraisals training
Why are appraisals so important to an employee?
The key to effective performance appraisals!
Why “humanising” the process removes fear, creates a “safe space” and leads to more engagement!
The importance of post appraisal follow up.
Foundation 2: Development plans
Why are development plans so important to employees?
Why working in sprints or phases leads to effective development.
Using development plans to promote staff more effectively.
Why development plans are key to employee retention.
Foundation 3: Training plan
The difference between training plans and development plans.
Using training plans to deliver predictable behaviours.
Why refresher training is so important.
Foundation 4: Performance improvement plans and behaviour Performance improvement plans
The key to managing poor performance!
The key to managing poor behaviour!
How to obtain commitment to a plan to rectifying the current problem.
What to do if an employee is not committing to the process.
What happens if an employee is not improving?
Celebrate when behaviour changes.
Foundation 5: Managing conflict
What is conflict? What is healthy and What is not?
How to manage conflict effectively.
How to manage emotional employees?
Check in are they OK?
How to move past conflict.
Foundation 6: Grievance management
What is a grievance?
The grievance process and how to manage it.
The don’ts of a grievance process.
What are the rights of the employee in a grievance process.
Foundation 7: Procedures
Why having procedures documented leads to predictable outcomes
Why scheduling time to update procedures with employee feedback leads to better business optimisation.
Foundation 8: Warning management
What are the types of instances I need to give a warning?
The warning process and the do’s and don’ts.
Why providing detail on the warning is important.
Why using PIP, BPIP to ensure the employee has a pathway to understanding works for both the business and the employee.
Foundation 9: Termination management
The checklist that must be completed before entering a process around termination
The termination process
Post termination looking after your culture
Post termination, taking care of the terminated employee.
Foundation 10: Communication and perception
What is effective communication?
Why having a delegation roster is so important?
What having a communication framework is vital for internal communication.
Why seeking feedback on your communication style can foster better relationships
Foundation 11: General manager knowledge
How to use SWOT analysis and benchmarks to optimise your department.
Why note taking is important to keep on employees file.
Seek feedback and the importance of action
Click here for more information on pricing and to enrol in the Happy HR Managers Blueprint.