How Custom Foods Streamlined HR for a Growing Manufacturing Business
- Client: Custom Foods
- Sector: Food & Supplement Manufacturing
- Location: Brisbane, QLD
- Modules used: Onboarding, maintaining compliant contracts and policies, leave management, e-learning, performance management, FREE qualified HR support, payroll integrations and more.
- Key result: Full HR compliance, HR support when they need it, management of HR end to end, stress free HR management, leave management, e-learning.
About Custom Foods
A 100% Australian-owned contract manufacturer of dietary supplements
Custom Foods, an Australian-owned contract manufacturer of dietary supplements, replaced time-consuming HR administration with HR software designed to support its growing operations. As a manufacturing business, HR software for manufacturing provides a more structured way to manage HR through Happy HR’s centralised HR system. By moving away from Word documents and spreadsheets, the business can keep employee information up to date, give employees greater access to their own data and manage HR in minutes instead of hours.
How Custom Foods Found Happy HR
Discovered through the Xero App Marketplace
Looking for technology to streamline business operations
Happy HR gave the business a centralised system for managing employee information while shifting more responsibility for providing personal information to employees themselves.
The HR challenges Before Happy HR
Collecting and storing employee records by hand
Managing employee records manually meant spending time sorting, updating, and searching through paperwork, making HR processes slower and more difficult to manage.
Keeping employee information up to date
Employee details could quickly become outdated when changes were recorded manually, making it harder to keep accurate and reliable HR information.
Directors pulled away from growing the business
The Results: HR Admin Cut From Hours to Minutes
Quick, easy HR management once staff were onboarded
Once employees were onboarded onto the system, everyday HR tasks became quicker and easier to manage, reducing the administrative workload for the business.
Employee self-service moved data entry to employees
Employees could manage their own information and complete key HR tasks through employee self-service, reducing the amount of manual data entry required from management.
A smoother relationship between employees and employer
Life Without Happy HR? "I Can't Imagine It"
No more Word documents and spreadsheets
Is Happy HR Right for Your Manufacturing Business?
Manufacturing businesses have unique HR challenges, from managing employees across different roles and locations to keeping records accurate and staying on top of important HR processes. Happy HR brings these tasks together in one easy-to-use platform, helping businesses spend less time on administration and more time running their operations.
Once you get everyone on board to the system, it’s easy to use and takes only a few minutes to manage our HR functions where it used to take hours before. The onus of providing the data goes on to the employee and saves us time from those activities. Now employees can look at their system and see all their information which helps streamline employee-employer relationship.
HR requirements for this clients industry
This client needed an understanding of awards, classifications, qualifications and employment conditions. Happy HR helped them to manage these requirements through structured HR processes, compliant documentation, compliance tools and employee records and more. Less administration, greater visibility and smarter HR compliance.
Got questions?
Frequently asked questions
Everything you need to know about HR software for food manufacturing businesses in Australia.
How did Custom Foods find Happy HR?
What HR challenges did Custom Foods face before Happy HR?
Collecting, storing and updating employee records took up a lot of the Directors’ time and pulled them away from growing the business.
How much time does Happy HR save Custom Foods?
Once everyone was onboarded, HR tasks that used to take hours now take only a few minutes.
How does employee self-service help manufacturing businesses?
Employees enter and update their own information, which cuts admin for managers. Staff can also see their own records whenever they need to.
Does Happy HR integrate with Xero?
Can Happy HR replace Word documents and spreadsheets for HR?
Yes. Custom Foods moved away from Word documents and spreadsheets and now manages HR in Happy HR.
About the author: Christopher SMITH - CEO
Founder | Chief Happy Officer at Happy HR.
Ensuring we have a happy platform, service mix and team of A grade people!
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