How City Motor Group Adelaide Simplified Staff HR with Happy HR

Client: City Motor Group Adelaide
Sector: Automotive Retail / Motor Vehicle Dealership
Location: Adelaide, SA
Modules used: Onboarding, maintaining compliant contracts and policies, leave management, e-learning, performance management, FREE qualified HR support, payroll integrations and more.
Key result: Full HR compliance, HR support when they need it, management of HR end to end, stress free HR management, leave management, e-learning.

City Motor Group Adelaide, a multi-franchise vehicle dealer operating since 1979, replaced manual HR processes and paperwork with Happy HR’s centralised HR system. With a focus on compliance and streamlined onboarding, CMG can now onboard employees through a seamless, paperless process while saving time and presenting a more professional experience to new staff.

The HR challenge for City Motor Group Adelaide

Before Happy HR, City Motor Group Adelaide was managing HR with limited HR resources and a number of manual processes.

The business wanted to streamline its HR operations, particularly its employee onboarding process, while reducing the amount of time and paperwork involved.

Moving from manual processes to an online HR system was important for CMG, while ensuring the business had stronger support around HR compliance.

This is directly supported by the testimonial, which identifies lack of HR resources, manual processes, onboarding and paperwork as the key challenges.

Why CMG chose Happy HR

A complete HR solution

Happy HR stood out to City Motor Group Adelaide because it offered the combination of features the business was looking for, along with extra modules that CMG hadn’t initially realised it needed.

The system also integrated with their payroll system, while its competitive pricing made it an attractive option for the business.

Compliance that stood out

During the demonstration and consultation process, compliance was one of the biggest things that stood out to CMG.

The hands-on approach from the Happy HR team, both before and after implementation, also gave the business confidence in the system and its support.

How Happy HR was implemented

01 — Streamlined onboarding

Happy HR transformed CMG’s employee onboarding process from a manual, paper-heavy process into a seamless online experience.

This saves the business time while making it easier to bring new employees into the organisation.

02 — Less paperwork

Moving HR processes online has significantly reduced the paperwork associated with onboarding new employees.

The result is a simpler and more efficient process for both the business and its new staff.

03 — Stronger compliance

Compliance was one of the key features that attracted CMG to Happy HR.

The system gives the business greater confidence in its HR processes while helping it build a more structured approach to HR compliance.

04 — Payroll integration

Happy HR integrated well with CMG’s existing payroll system, helping connect its HR processes with the systems already used by the business.

05 — Hands-on HR support

The implementation experience was also important to CMG.

The testimonial specifically highlights the knowledge, patience and willingness to assist demonstrated by the Happy HR team during the setup process.

Results

Since implementing Happy HR, City Motor Group Adelaide has experienced a more seamless and paperless onboarding process.

The business has reduced the time and paperwork involved in bringing new employees onboard while gaining greater confidence around HR compliance.

Happy HR has also helped CMG create a more professional onboarding experience for new employees.

The biggest relief for me is the seamless process (as well as paperless) when onboarding new employees. HHR helps us be professional and display professionalism to new employees.

— City Motor Group Adelaide

HR requirements for this clients industry

This client needed an understanding of awards, classifications, qualifications and employment conditions. Happy HR helped them to manage these requirements through structured HR processes, compliant documentation, compliance tools and employee records and more. Less administration, greater visibility and smarter HR compliance.

Got questions?

Frequently asked questions

Everything you need to know about HR software for automotive dealerships in Australia.

What does City Motor Group Adelaide do?

City Motor Group Adelaide is a multi-franchise vehicle dealer that has been operating since 1979. The business is known for professional customer service and deep automotive industry experience.

What HR challenges did City Motor Group face before Happy HR?

City Motor Group lacked dedicated HR resources and relied on manual, paper-based processes. They wanted to streamline HR, move employee onboarding online and save time on admin.

Why did City Motor Group choose Happy HR over other HR software providers?

City Motor Group chose Happy HR because it offered everything they needed plus extra modules they hadn’t realised they needed, integrated well with their existing payroll system, and was extremely competitively priced.

Which Happy HR features mattered most to the dealership?

HR compliance and employee onboarding were the most valuable features. Both reduced paperwork and saved the team time when bringing on new staff.

What was the Happy HR implementation and setup process like?

City Motor Group described the setup as hands-on and well supported. Happy HR’s HR team guided them through the system, and support continued before and after implementation.

Does Happy HR integrate with payroll?

Yes. City Motor Group reported that Happy HR integrated well with their existing payroll system, which was one of the reasons they selected it over other providers.

What results has City Motor Group seen since using Happy HR?

Around seven weeks after implementation, City Motor Group has a seamless, paperless onboarding process for new employees. The system also helps the dealership present a more professional experience to new starters.

Would City Motor Group recommend Happy HR to other businesses?

Yes. City Motor Group said any business needing to improve HR compliance and processes “would be mad not to consider Happy HR and the HR team as a strong contender”.