Preston Rowe Paterson: Centralising HR Policies and Compliance with Happy HR
- Client: Preston Rowe Paterson
- Sector: Property Advisory & Valuation
- Location: Sydney, NSW
- Modules used: Onboarding, maintaining compliant contracts and policies, leave management, e-learning, performance management, FREE qualified HR support, payroll integrations and more.
- Key result: Full HR compliance, HR support when they need it, management of HR end to end, stress free HR management, leave management, e-learning.
Preston Rowe Paterson, a leading property valuation and advisory firm operating across Australia and New Zealand, strengthened its HR management with Happy HR’s centralised platform. By bringing policies and procedures into one place, giving employees access through the platform and Happy HR mobile app, and supporting more professional HR management, PRP has created a more efficient and user-friendly way to manage its HR needs.
About Preston Rowe Paterson
Preston Rowe Paterson (PRP) was founded in 1988 and provides valuation and management services across real estate, infrastructure, assets, plant, machinery and equipment. More than 30 years later, the business has grown with 37 offices across Australia and New Zealand, PRP needed reliable HR software for real estate businesses that could support its growing network while keeping HR processes consistent and accessible. For organisations managing teams across multiple locations, HR software for enterprise businesses can provide the structure needed to manage HR processes at scale.
The Challenge: HR Spread Across Systems
With HR processes spread across different areas, PRP wanted one HRIS platform that could bring everything together in one place and provide a more professional HR experience for its internal team.
Why Preston Rowe Paterson chose Happy HR
PRP discovered Happy HR after seeing other franchises using the platform as an HR service. The mobile capability, staff access to the Happy HR app and the professional look of the platform were key factors in its decision.
The Solution
Centralised Policies & E-Signing
Happy HR Mobile App
The ability for staff to use the Happy HR mobile app was one of the features that appealed to PRP. The business specifically described the addition of the app as a benefit for its team.
Guided Compliance Onboarding
The employee onboarding process gave PRP a structured and supported way to set up its HR system and documentation. With ongoing HR advisory support, the Happy HR team also keeps PRP informed about government regulations, helping ensure its HR processes remain compliant and suited to the business. This support also helps PRP with aligning HR policies with employment law as requirements change.
The Results
PRP described the onboarding experience as great and supportive and said the platform is user-friendly and provides a solid system for managing its HR needs efficiently. The business also highlighted the benefit of the mobile app and how having a centralised HR system can support a more consistent employee experience, and said it was looking forward to its ongoing relationship with Happy HR.
We wanted a HR system so everything is in the one place.
HR requirements for this clients industry
This client needed an understanding of awards, classifications, qualifications and employment conditions. Happy HR helped them to manage these requirements through structured HR processes, compliant documentation, compliance tools and employee records and more. Less administration, greater visibility and smarter HR compliance.
Got questions?
Frequently asked questions
Everything you need to know about HR software for property advisory firms in Australia.
What does Preston Rowe Paterson do?
Preston Rowe Paterson is a property valuation and advisory firm founded in 1988 that values and manages real estate, infrastructure, assets, and plant, machinery and equipment across 37 offices in Australia and New Zealand.
Why did Preston Rowe Paterson choose Happy HR?
Preston Rowe Paterson chose Happy HR because it wanted one HR system for everything, a more professional HR experience for staff, and other businesses in its network were already using Happy HR successfully.
What Happy HR features does Preston Rowe Paterson use?
Can employees sign HR policies in Happy HR?
Yes. In Happy HR, policies and procedures are stored in one place where employees can read and sign them, as Preston Rowe Paterson does for its team.
Does Happy HR have a mobile app for employees?
Yes. Happy HR offers a mobile app so staff can access HR from their phones, which Preston Rowe Paterson highlighted as a key benefit for its team.
How long does Happy HR setup take?
Setup length depends on the business’s size and compliance needs. Preston Rowe Paterson described its setup as thorough, which it valued for ensuring the business is compliant.
Does Happy HR help businesses stay compliant with Australian regulations?
Yes. Happy HR keeps businesses informed about relevant government regulations and helps ensure HR policies and processes are compliant and suited to the business.
Is Happy HR suitable for multi-office or franchise businesses?
Yes. Happy HR is used by multiple businesses within networks like Preston Rowe Paterson’s, giving each a consistent, professional HR system in one place.
About the author: Christopher SMITH - CEO
Founder | Chief Happy Officer at Happy HR.
Ensuring we have a happy platform, service mix and team of A grade people!
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