How Pirotta Services Commercial Got Time Back and Grew with Happy HR
- Client: Pirotta
- Sector: Commercial Construction
- Location: Melbourne, VIC
- Modules used: Onboarding, maintaining compliant contracts and policies, leave management, e-learning, performance management, FREE qualified HR support, payroll integrations and more.
- Key result: Full HR compliance, HR support when they need it, management of HR end to end, stress free HR management, leave management, e-learning.
Pirotta Services Commercial, a Melbourne-based commercial construction and fit-out business, transformed its approach to HR with Happy HR. By bringing structure to HR management with HR software for construction and trades, simplifying contracts and policies, and providing ongoing HR coaching and support, Happy HR has given the business more time back and greater confidence to grow its team.
About Pirotta Services Commercial
Commercial builder specialising in commercial construction, fit-outs and maintenance. The current business has operated for 9 years, following the original family business established in 1995.
The Challenge: Setting Clear Expectations and Keeping Up with HR Legislation
Pirotta Services needed a clearer and more transparent approach to HR, including communicating expectations to employees and keeping up with changing legislation. Previous free HR support was limited and wasn’t always available when the business needed it.
Why Pirotta chose Happy HR
Pirotta wanted to handle more of its HR online while still having access to expert HR support when major issues arose. A personal introduction to Happy HR’s HR managers gave Cameron confidence that the business would be supported when needed.
Managing HR Online
Pirotta wanted to manage more of its HR online while still having access to expert support when needed. Happy HR provided a structured approach to HR management software, combining online workflows with access to HR support for more complex issues.
The Solution: Structured HR with Expert Support
Employment contracts & policies
Happy HR helped Pirotta simplify the management of employment contracts and HR policies, providing structured documents and support so Cameron could spend less time dealing with HR administration.
HR workflows & coaching
With structured HR processes and ongoing HR coaching, Pirotta had expert support available when HR questions or issues came up, giving Cameron greater confidence in managing HR.
Recruitment
Pirotta uses Happy HR’s recruitment engine to support its hiring needs, helping the business identify when additional staff are required and prepare for ongoing workforce changes.
Onboarding & setup
The seamless onboarding process gave Pirotta a structured and supported transition to Happy HR, with the team guiding Cameron through the required documents and getting everything ready for go-live.
The Results: A “Complete 180”
Cameron described the change as a “complete 180”, saying Happy HR had given him significant time back and greater confidence to take on more employees. He also gained clearer visibility of staffing needs and could use the recruitment engine to prepare for turnover in the construction industry.
Communicating Performance Metrics Clearly
Happy HR also helped Pirotta improve how performance expectations and performance metrics are communicated to employees. Cameron explains that communicating these metrics from the beginning helps everyone understand what they are required to do and work towards the same goals.
Getting More Time Back
One of the biggest benefits for Pirotta was having more time back to focus on the business. By simplifying HR administration, employment contracts and policies, Happy HR reduced the time Cameron needed to spend managing HR tasks. Calculate your time savings to see how much time your business could potentially save by streamlining its HR processes.
Managing Staff Turnover in Construction
Advice for Small Business Owners
“Just get it and learn along the way.” That’s Cameron’s advice for other small business owners considering professional HR support. Rather than trying to figure everything out alone, having the right HR software for small businesses and support in place can make it easier to manage employees, stay on top of HR requirements and deal with issues as they arise.
Cameron’s experience with Happy HR has also led him to refer four or five other businesses to the service. His experience highlights the value of having practical HR support in place as a small business grows.
It was seamless and peace of mind. We have a lot of software and subscriptions that we’re using and the onboarding for Happy HR was the most seamless and easiest one to jump into. It was also very supportive and methodical with the team saying, “You are going live on this date, you have to have these documents and such to us.”
HR requirements for this clients industry
This client needed an understanding of awards, classifications, qualifications and employment conditions. Happy HR helped them to manage these requirements through structured HR processes, compliant documentation, compliance tools and employee records and more. Less administration, greater visibility and smarter HR compliance.
Got questions?
Frequently asked questions
Everything you need to know about HR software for construction businesses in Australia.
What does Pirotta Services Commercial do?
Pirotta Services Commercial is a commercial builder specialising in commercial construction, fit-out and maintenance. The business has operated for 9 years, building on a family business established in 1995.
Why did Pirotta Services Commercial choose Happy HR?
Cameron Pirotta compared several providers and chose Happy HR because he could do much more online, and because he received a personal introduction to the HR managers, giving him confidence the business would be looked after if a major issue arose.
What HR challenges did Pirotta face before Happy HR?
The business needed to be more transparent about what was expected of employees and struggled to keep up with changing legislation. Free industry HR advice was only available when advisers had time.
Which Happy HR features does Pirotta Services Commercial use most?
How does Happy HR help construction businesses manage staff turnover?
Pirotta uses Happy HR’s org chart to identify when additional staff are needed and the recruitment engine to interview continuously, so a replacement is ready when someone leaves without warning.
What was onboarding to Happy HR like?
Cameron described it as seamless – the easiest of all the software the business uses. The team was supportive and methodical, setting a clear go-live date and list of required documents.
What results has Pirotta achieved with Happy HR?
Cameron calls it a “complete 180”. Happy HR has given him significant time back, the confidence to take on more staff, and a clear way to communicate metrics so every employee knows where they stand.
Would Pirotta Services Commercial recommend Happy HR?
About the author: Christopher SMITH - CEO
Founder | Chief Happy Officer at Happy HR.
Ensuring we have a happy platform, service mix and team of A grade people!
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