House Inspect Australia: How a Growing Building Inspection Business Built Its HR Department with Happy HR
- Client: House Inspect Australia
- Sector: Building & Property Inspection
- Location: Adelaide, SA
- Modules used: Onboarding, maintaining compliant contracts and policies, leave management, e-learning, performance management, FREE qualified HR support, payroll integrations and more.
- Key result: Full HR compliance, HR support when they need it, management of HR end to end, stress free HR management, leave management, e-learning.
House Inspect Australia, a building inspection company operating for five years, adopted Happy HR as its all-in-one HR platform and outsourced the HR department as the business grew. Guided setup from Happy HR consultants and built-in staff training have significantly improved its HR operations.
About House Inspect Australia
House Inspect Australia is a growing building inspection business supporting people buying, building or selling homes. As the business developed, it turned to HR software for construction and trades to help bring its HR processes together and support its growing team.
The Challenge: Outgrowing Informal HR
As House Inspect Australia grew, the business recognised that it needed a dedicated HR platform to better support its operations. A structured approach to employee onboarding was also important as the team expanded, helping the business establish consistent HR processes from the beginning.
Why House Inspect Australia chose Happy HR
House Inspect Australia chose Happy HR because it offered an all-in-one HR platform alongside an all-encompassing HR department and training support. This gave the business a single solution for managing its HR needs as it continued to grow.
The Solution: Guided Setup and Staff Training
Happy HR gave House Inspect Australia an HRIS platform that brought its HR processes together while also providing access to expert support and training.
Expert setup support
The setup process was supported by HR support and advisory from the Happy HR team. House Inspect Australia found the consultants informative and valued their high level of communication throughout the process, helping the business establish its HR platform with confidence.
Training module
The training and development component was one of the features House Inspect Australia particularly valued. The business described the training as “fantastic”, helping its team understand and implement the new HR platform as part of the broader HR setup.
With inspectors working in the field, an HR mobile app can give employees convenient access to important HR information without needing to be at a desk.
Phased rollout
As House Inspect Australia continues its phased rollout, performance management is another area that can be incorporated into its broader HR processes as the business continues to develop.
The Results
House Inspect Australia reported that having Happy HR has made significant improvements to the company, with its HR operations and processes now “a lot better”. The business also praised the ongoing communication from its Happy HR consultants and said it had already referred Happy HR to two other businesses. As part of its broader HR processes, HR policy management helps House Inspect Australia keep its documentation and employee records organised while supporting the business with its ongoing HR compliance requirements.
Absolutely wrapped with Happy HR and all businesses should be using the platform.
HR requirements for this clients industry
This client needed an understanding of awards, classifications, qualifications and employment conditions. Happy HR helped them to manage these requirements through structured HR processes, compliant documentation, compliance tools and employee records and more. Less administration, greater visibility and smarter HR compliance.
Got questions?
Frequently asked questions
Everything you need to know about HR software for building and property inspection businesses in Australia.
What does House Inspect Australia do?
House Inspect Australia is a building inspection company whose qualified inspectors provide independent inspections and advice for people buying, building or selling a home. The business has operated for five years.
Why did House Inspect Australia need an HR platform?
As House Inspect Australia grew, it needed a formal HR platform to manage its people and processes, which led the business to Happy HR.
How did House Inspect Australia find Happy HR?
House Inspect Australia was referred to Happy HR by a client at an industry conference, and the solution ticked all the boxes for what the business needed.
What stood out about Happy HR during the demonstration?
House Inspect Australia valued that Happy HR works as an all-in-one HR department and platform, and highlighted the training feature as a standout.
What was the most valuable part of Happy HR for House Inspect Australia?
The support Happy HR provided to set up and establish the platform was the most valuable part for House Inspect Australia.
What was the Happy HR setup process like?
House Inspect Australia described Happy HR’s consultants as very informative with a high level of communication, providing peace of mind around HR compliance during setup.
Can a business roll out Happy HR in stages?
Yes. House Inspect Australia is rolling out Happy HR in phases and has already seen significant improvements to its HR operations.
Is Happy HR suitable for construction and building industry businesses?
About the author: Christopher SMITH - CEO
Founder | Chief Happy Officer at Happy HR.
Ensuring we have a happy platform, service mix and team of A grade people!
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