Professional Services Fair Work Case Study
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$53,880
$115,706
$9,549
$165,000+
$53,880
$115,706
$9,549
$165,000+
Case overview
A Victorian accounting firm was penalised $53,880 for knowingly facilitating underpayments by a fast-food client, marking the Fair Work Ombudsman’s first successful use of accessorial liability laws against a professional services firm.
The fast-food operator was separately penalised $115,706 after underpaying two Taiwanese working holiday visa employees a total of $9,549 between September 2014 and April 2015. The workers were paid flat rates as low as $16.50 per hour, below the minimum rates and entitlements required under the Fast Food Industry Award. They also missed weekend, night and public holiday penalty rates, casual loadings, clothing allowances and required breaks.
The accounting firm had provided payroll services and processed payments for one of the underpaid workers despite knowing the rates were below legal minimums. The court found that the firm had a responsibility to prioritise workplace law compliance over its business interests.
The case highlights that professional services providers, including accounting and payroll firms, can face significant penalties if they knowingly assist clients in breaching workplace laws. It also reinforces the importance of accurate payroll practices and understanding employee entitlements.
Case facts
What they should have done
The accounting firm and the fast food outlet should have better understood employees’ rights under the relevant award and minimum entitlements included within the award and NES.
How Happy HR could have helped
Award Interpretation
Payroll compliance awareness
Award Interpretation
Payroll compliance awareness
Happy HR ROI$165,000+ penalties = approximately 55 years of Happy HR subscription
Got questions?
Frequently asked questions
What happened in this Professional Services Fair Work case study?
A Victorian accounting firm was penalised $53,880 for knowingly helping a fast-food client underpay two Taiwanese working holiday visa employees. The fast-food operator was separately penalised $115,706 after underpaying the workers a total of $9,549. The case marked the Fair Work Ombudsman’s first successful use of accessorial liability laws against a professional services firm.
Why was the accounting firm penalised?
The accounting firm provided payroll services and processed wage payments for one of the underpaid workers despite knowing that the employee was receiving less than the legal minimum rates. The court found that the firm had knowingly been involved in conduct that breached workplace laws.
What is accessorial liability under Fair Work law?
Accessorial liability means that individuals or businesses can be held legally responsible for knowingly being involved in another party’s breach of workplace laws. This means accountants, payroll providers and other professional services firms may face penalties if they knowingly assist clients in underpaying employees or breaching their workplace obligations.
What should professional services firms do to avoid Fair Work compliance issues?
Professional services firms should understand their responsibilities under workplace laws, ensure payroll calculations reflect applicable awards and employee entitlements, and avoid knowingly processing payments that fall below legal minimums. They should prioritise compliance over business interests and raise concerns when clients’ payroll practices appear incorrect.
How could Happy HR help professional services businesses reduce compliance risks?
Happy HR could provide qualified HR guidance, award interpretation and payroll compliance support to help businesses understand employee entitlements and identify potential pay-rate issues. These services can help professional services firms and their clients maintain compliant HR practices and reduce the risk of costly penalties and legal action.
See how Happy HR helps professional services businesses stay compliant and reduce HR risks
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