IT Fair Work Case Study

Most employers are not HR professionals, so this can lead to them creating HR risk without them even knowing it.

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IT software
IT software

$125,600

total penalties
($20,600 for the owner and $105,000 for the company)

$29,239

compensation and costs (outstanding amount)

$5,646

interest
(ordered by the court)

$6,380

prior penalties in 2011
(for underpaying an employee almost $6,000)

Case overview

A Brisbane-based IT business and its owner were penalised a total of $125,600 for failing to comply with Fair Work Commission orders to compensate an unfairly dismissed employee. The company had been ordered to pay the employee $20,769 in compensation and $8,470 in legal costs in 2014 but failed to do so despite repeated requests.

Following legal action by the Fair Work Ombudsman, the Federal Circuit Court imposed penalties of $105,000 on the company and $20,600 on its owner. The company was also ordered to pay the outstanding $29,239 in compensation and costs, plus $5,646 in interest. This was a record penalty for failing to comply with an unfair dismissal compensation order.

The case was the second time the business and its owner had faced Fair Work penalties, having previously been fined $6,380 in 2011 for underpaying an employee.

Case facts

Penalised $20,600 and the company penalised a further $105,000

In 2014, ordered $20,769 compensation paid to a former employee with an additional employee costs of $8,470.

When this was ignored, the owner was ordered to pay $29,239 in outstanding compensation and costs to the employee, plus interest of $5,646.

With the owner making appeals, the Court ordered the owner to pay the Fair Work Ombudsman $2,678 in legal costs.

In 2011, the company underpaid an employee almost $6,000 and were ordered to pay penalties totaling $6,380

What they should have done

Once the owner was aware that they had underpaid employees, they should have reviewed the wages of all current staff members to ensure they were paid according to the award. Additionally, the owner needed to follow proper legislation requirements for termination. This would include proper documentation of performance management meetings.

How Happy HR could have helped

HR consultant guidance

A qualified HR consultant can train the owner on proper performance management processes, including documentation, feedback and escalation.
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Documented and timestamped meetings

The Happy HR platform can record, document and timestamp performance meetings to create a clear audit trail.
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Employee Award Interpretation

Premium services can provide award interpretation for each employee to ensure the right pay rates, allowances and entitlements are applied.
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Happy HR ROI
$125,600 = 23 years of Happy HR subscription

Based on a 50-person company; plus countless hours saved on administration and in Fair Work!
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Got questions?​

Frequently asked questions​

A Brisbane-based IT business and its owner were penalised a total of $125,600 for failing to comply with Fair Work Commission orders to compensate an unfairly dismissed employee. The company had also failed to pay the outstanding compensation and legal costs despite repeated requests.

The business failed to comply with orders requiring it to pay an employee $20,769 in unfair dismissal compensation and $8,470 in legal costs. The Fair Work Ombudsman took legal action after the company and its owner failed to meet their obligations.

The business should have complied with the Fair Work Commission’s orders, paid the required compensation and legal costs within the specified timeframe, and maintained proper HR processes to manage employee dismissals and workplace disputes.

Happy HR could have supported the business through professional HR guidance, compliant termination processes, documented performance management, and employee award interpretation. These services can help businesses make informed employment decisions, maintain proper records, and reduce the risk of workplace disputes.

See how Happy HR helps IT businesses manage fair dismissal processes and reduce HR risks

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