Early Learning Childcare Fair Work Case Study

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Early childhood learning
Early childhood learning

$85,000

Fair Work penalty

$14,341

total underpayment

2

workers affected

Repeat offending

Previous penalty of $19,980 in 2014 for underpaying five workers

Case overview

A Melbourne childcare operator was penalised $85,000 after underpaying two employees a total of $14,341 between September 2013 and December 2015. The underpayments included minimum ordinary hours, overtime, public holiday rates, annual leave and broken shift allowances.

The Fair Work Ombudsman took legal action against the operator, who had previously been penalised $19,980 in 2014 for underpaying five other childcare workers. Despite the earlier penalty, further underpayments occurred, prompting the Judge to impose a significant penalty to deter future breaches.

The case highlights the serious consequences of repeated wage non-compliance and the importance of understanding and meeting workplace obligations to avoid costly penalties and protect employees’ entitlements.

Case facts

Repeat offending

Underpaid rates for minimum ordinary hours, overtime and public holidays they were entitled to

Underpayments of more than $30,000 dating back to 2009

Fines in excess of $100,000

What they should have done

The childcare operator would have already been aware that they were currently underpaying staff. Instead of ignoring this, they should have reviewed the wages of all current staff members to ensure they were paid according to the award. Although this would mean they would have to back pay employees upwards of $30,000, this would have prevented the additional $100,000 fines.

How Happy HR could have helped

Award and pay guide Interpretation

Help the business understand and correctly apply the relevant award, including pay rates and allowances(e.g. broken-shift allowances).
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Tailored advice on pay and entitlements

Provide practical, business-specific guidance to ensure employees receive the right pay and entitlements, and to help prevent future underpayments.
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Happy HR ROI
$100,000+ in fines avoided

Equivalent to 55 years of Happy HR subscription(based on 30 employees).
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*Based on Happy HR’s standard subscription pricing for 30 employees. Actual costs may vary depending on your plan and business needs.

Got questions?​

Frequently asked questions​

A Melbourne childcare operator was penalised $85,000 after underpaying two employees a total of $14,341. The Fair Work Ombudsman took legal action after finding that the operator had failed to meet her employees’ workplace entitlements, despite having previously been penalised for similar breaches.

The operator failed to pay employees their correct minimum ordinary wages, overtime rates, public holiday entitlements, annual leave and broken shift allowances. The underpayments occurred between September 2013 and December 2015.

The operator should have ensured all employees received their correct wages and entitlements under the relevant award, including overtime, public holiday rates, annual leave and broken shift allowances. Regular payroll reviews and appropriate HR guidance could have helped identify and correct issues before they escalated.

Happy HR could have provided access to qualified HR support to help the business understand its workplace obligations, interpret relevant award requirements and establish better HR practices. This could have helped identify potential compliance risks and reduce the likelihood of repeated underpayments.

See how Happy HR helps childcare businesses reduce HR risks

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