Before Happy HR, DyslexAbility’s HR processes lacked the clarity and professional guidance the business needed.

Its previous HR provider offered limited interaction and support, often leaving the team to interpret HR information independently from online resources. This made managing HR documentation and processes more difficult, particularly across onboarding, offboarding and employee management.

DyslexAbility wanted a provider that could give its team clearer guidance and help ensure its HR policies and procedures complied with government requirements.

These challenges extended across onboarding and offboarding, employee management, documentation and day-to-day HR support, creating a need for clearer and more consistent processes.

Managing HR documentation was another challenge, with DyslexAbility looking for a more structured system to keep its HR information and processes organised.

The business also needed clearer processes for employee management, alongside onboarding, offboarding and HR documentation.

This is much stronger than simply saying they had “HR compliance challenges” because the testimonial actually explains why compliance was difficult.