About Us :
Black Lab Design is about more than a sheet metal fabrication workshop or industrial design and engineering house, it’s about building a culture and delivering value beyond just the finished product to our customers.
Position Summary :
As the IT support personnel you will be responsible for supporting and managing all IT related issues and provide IT support to other team members.
Key Requirements :
- Experience in a similar business or recent graduate
- Must have technical experience in the field of software development or configuration of applications or related area
- Ability to work independently
- Advanced analytical, design and documentation skills
- Effective communications skills, both written and verbal
- Demonstrate dynamic problem solving skills
- Cooperate, collaborate, and work toward common goals with others
- Dedicated, positive and enthusiastic attitude
- Professional and respectful communications with staff and others
- Adhere to all company policies and procedures
Job Responsibility :
- Resolve network and server issues, updates and security measures of the system
- Provide first level IT support onsite
- Troubleshooting computers, networks, printers, projectors and much more
- Planning and prioritising workload and priority projects and troubleshooting issues
- Communicating within a team and resolving department issues within service timelines
- Collaborating with other employees and management
- Preparation of high quality functional and technical documentation to help users use the system
- Ensure the IT systems are well managed and reviewed, scanned and updated
- Demonstrate solutions that have been developed with existing platforms
- Mentor staff in resolving IT issues
Job Functions :
IT Support
Job Benefits :
Work on the Northern Beaches
Selling Point :
Entry level
Contact :
Corrine Rositano