"Our performance improvement plans are based on S.M.A.R.T Goals. S.M.A.R.T is an acronym for: Specific, Measurable, Action-orientated, Realistic and Time bound. The performance improvement plans are used to train a person who is not meeting the performance indicators as stipulated in the employee’s Position Description. A manager will place an employee onto an performance improvement when they are not meeting performance requirements. The manager and the employee mutually agree on the performance improvement plan, so both are aware of what obligations are required from each party to ensure the performance improvement plan is achieved."